Privacy Policy

Boy in the woods

Community Playthings is committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. For the purpose of the Data Protection Act 1998, the data controller is Community Products (UK) Limited, of Darvell, Brightling Road, Robertsbridge, East Sussex TN32 5DR.


Information collected from you

In dealing with you it is possible we may collect and process the following data about you: information that you provide by filling in forms on our website ('our site'); if you contact us, we may keep a record of that communication; details of transactions you carry out through our site and of the fulfilment of your orders; and we may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them; details of your visits to our site including, but not limited to, traffic data, location data and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.


Cookies are small text files that are stored on your computer when you visit a website. They can be used to remember what's in your shopping basket while you browse or if you're logged in.

We may obtain information about your activities on our site by using cookies. They help us to improve our site and to deliver a better and more personalised service. They enable us: to estimate the number of users of our site and usage pattern; to store information about your preferences, and so allow us to customise our site according to your individual interests; to speed up your searches; and / or to recognise you when you return to our site.

In addition, Google Analytics uses cookies when you visit our site to collect statistical data. To read more about Google Analytics' use of cookies, click here.

We may collect information about your computer, including, where available your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns and does not identify any individual.

You may refuse to accept cookies by adjusting the privacy settings in your browser. However, if you do this you may be unable to access certain parts of our site. Most browsers allow cookies by default as this enhances performance.

To find out more about cookies, how they work and how to manage them, visit

Where we store your personal data

The data we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. All information you provide to us is stored on secure servers. Any payment transactions will be encrypted. As with other internet users, we cannot guarantee the security of all data transmitted to our site and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access.

Uses made of the information

We may use your data, or permit selected third parties to use your data, in the following ways: to ensure that content from our site is presented in the most effective manner for you and for your computer; to provide you with information, products or services that you request from us or which we feel may interest you; to carry out our obligations arising from any contracts entered into between you and us; to allow you to participate in interactive features on our site, when you choose to do so; and / or to notify you about changes to our service.

Disclosure of your information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 Companies Act 2006. We may disclose or share your personal information if we are under a duty to do so in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions of supply of goods or services, or any other agreement; or to protect the rights, property, or our safety or that of our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. You can indicate whether you wish to prevent such processing at any time by contacting us at our address above. Our site may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note we do not accept any responsibility or liability for these websites or their privacy policies. Please check these policies before you submit any personal data to these websites.

Access to information

The Data Protection Act 1998 gives you the right to access information we hold about you. Your right of access can be exercised in accordance with the Act.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to us at our address, above.